General

FAQs

• What are products shipped from overseas?
• Where can I get more product information?
• What are the shipping rates and surcharges?
• How can I know if my payment was successful?
• What are the payment methods available?
• Why are my items shipped separately?

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Shopping Online

• Company Insider Challenge
• Do You Offer A Loyalty Program?

Payments

• Is My Payment Information Secure?
• Can I Use a Pre-Paid Credit or Gift Card on My Order?
• Why Can I See a One Dollar Charge On My Credit Card?
• Why Is My Order In Review?

Account Settings

• How Do I Unsubscribe From Emails?
• How Do I Update My Email Preferences?
• How Do I Reset My Password?

Returns

• How Do I Return A Product?
• What Is Your Return Policy?

Shipping

• Free Shipping on Orders Over $35
• Can I Expedite The Shipping Of My Order?
• How Much Is Shipping?
• How Do I Track My Order?

Policies

• How do I customize my Help Center?
• What are these sections and articles doing here?